Shipping & Returns

1. Delivery time
Delivery times for standard shipments in Germany is 48 hours, in the European Union 7 working days, and to countries outside the European Union 14 working days.These delivery times apply for orders which are received before 12 o'clock midday (CET). The undertaking to ensure delivery times for shipments abroad depends on prompt customs clearance in the receiving country. Force majeure or disruptions to business, such as riots, strikes or lock-outs, that occur on the vendor's side or on the vendor's suppliers' side which, through no fault of the vendor's, temporarily prevent the vendor from delivering the purchased item within the periods specified in items 3.1 and 3.2 shall extend these periods by the duration of these circumstances.


Shipping items: Some items are dispatched as shipping items because of their large size or weight. We will inform you about the delivery time.


2. Logistics partner
The items ordered will be packed as quickly as possible by us and handed over to our logistics partner UPS ready for dispatch. Please note that we have no influence on delays which are caused by UPS.


3. Delivery tracking
You can also ascertain the current tracking status of your package at using your package ID number / shipment number. You can obtain further tracking information by email or from our telephone customer support.


4. Shipment costs
The shipment of cigarette lighters abroad entails increased shipment costs.
If, for technical or logistical reasons, multiple shipments are required, we will of course only make a single charge for the shipments.


to show shipping costs, please choose the country you want the order to be shipped.

UPS Standard

Shipment within 1-2 working days with UPS

Calculation Total price
to 24,00 KG 3,90 €
from 24,01 to 32,00 KG 7,80 €
from 32,01 to 40,00 KG 16,00 €
from 40,01 to 70,00 KG 25,00 €
from 70,01 to 100,00 KG 58,00 €
from 100,01 to 150,00 KG 67,00 €
from 150,01 to 180,00 KG 85,00 €
from 180,01 to 200,00 KG 98,00 €
from 200,01 to 250,00 KG 110,00 €
from 250,01 to 300,00 KG 165,00 €
from 300,00 KG - Please contact us -